To ensure that your jewelry receives the best maintenance and care, at Kosmima our cleaning process involves three parts: inspection, cleaning, and polishing.

Prior to any jewelry cleaning project, we ensure to inspect your jewelry for any outstanding repairs that may need to be done. You’d be surprised how many times a client brings in a ring to have cleaned, only for us to find that the setting has become loose.

A proper inspection – typically with a loupe – prior to any cleaning ensures not only will we remove all the dirt and grime present, but also finds any problem with your jewelry that may become more serious down the road.

After the inspection, the cleaning process can begin. This step can differ depending on what needs to be cleaned and by how much, but usually it involves Ultrasonic Cleaning and sometimes cleaning with specialized tools, such as a jewelry brush. Once the piece in question has been cleaned, we then polish it, and then once again clean it to get all the polish chemicals off. As a final step, we then place the piece through steam cleaning to ensure a professional finish.

As with any project we undertake, our team will ensure to let you know what to expect prior to your piece’s cleaning. Also note, if we find any problems that need to be repaired during our inspection step, we will let you know before we take any further action on our end.

We can get most pieces professionally cleaned within a few days, if not sooner.

You can absolutely clean your jewelry at home. One thing to keep in mind though, is that the end product of a DIY job comes nowhere nearly as close as a professional clean. That, and sometimes without proper knowledge, it’s possible that one can actually damage their jewelry at home while cleaning it.

Since jewelry is an investment, we highly recommend bringing your most valued pieces in to have them cleaned professionally. Not only will it look better than doing it yourself, but a thorough inspection will also be done on the piece to determine if there are any outstanding repairs that need to be done.

How often a piece should be professionally cleaned depends on the actual piece, and also how often it’s worn. 

For pieces that are worn only on special occasions, it’s only natural to have them cleaned as needed. 

For a highly valuable piece that’s worn daily, like an engagement ring, it’s recommended that they be cleaned at least twice a year. Keep in mind that this recommended frequency isn’t only made in order to keep your piece looking at its best, but also to ensure that it’s periodically inspected for any potential damages.